E-Commerce
Tokopedia
Working together since 2022
When Tokopedia needed to scale from 5,000 to 200,000 branded mailer boxes per month in under 60 days, BGS engineered the run, ramped production, and held defect rate below 0.5% across the scale-up.
60 days
Scale-up time
200k+
Peak monthly volume
<0.5%
Defect rate
Scope of work
Services
- Packaging
- Custom Orders
Products produced
- Branded e-commerce mailer boxes
- Seller welcome kits
- Campaign merchandise packaging
The brief
Tokopedia's branded mailer programme needed to scale 40× — from a pilot of 5,000 boxes per month to 200,000 — within a 60-day window to support a major seller campaign. Quality couldn't slip during the ramp: the box is part of the end-customer's first contact with the brand.
What we produced
Litho-laminated duplex-on-B-flute branded mailer boxes, die-cut for tool-free assembly, printed inside and out. We re-engineered the dieline for higher line speed, allocated dedicated press time, and ran rolling QC samples through the ramp.
Outcome
Full 40× volume ramp delivered inside the 60-day window. Defect rate held below 0.5% — within e-commerce-mailer industry tolerance — across peak production. The programme has continued at scale beyond the initial campaign.
“Scaling up from 5,000 to 200,000 mailer boxes per month in under 60 days was a bold ask — BGS made it happen without a single compromise on quality.”
— Andi Pratama, Operations Lead, Tokopedia
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